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State Wide Warranty

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RACQ Members Statewide Warranty

RACQ offers members a Queensland-wide warranty on all repairs conducted by any RACQ Approved Automotive Repairer on presentation of the original sales receipt for the repairs.

Warranty period is 6 months or 10,000 km on workmanship and parts at manufacturers specified warranty periods.

If your repairs are found to be defective in material or workmanship during the warranty period, the parts will be replaced or appropriate rectification work will be performed free of charge at any comparable RACQ Approved Automotive Repairer.  There are currently over 300 RACQ Approved Automotive repairers across Queensland.  The warranty only covers repairs carried out by an RACQ Approved Automotive Repairer.  If an existing problem or a new problem unrelated to the repairs is found, this will not be covered under this warranty.

WARRANTY DOES NOT COVER

#  Refunding of money

#  Known faults prior to original purchase that have not been addressed

#  Ignored repair advice provided by the original repairer

#  Repairs that have been modified in any way

#  Subsequent repairs that have been carried out after the original repair

#  Damage arising from fire, excessive heat, floods, wreckage, explosions, freezing abuse or neglect

WARRANTY CLAIM PROCEDURE

To make a warranty claim phone RACQ on 13 19 05.  RACQ will then provide the details of the nearest RACQ Approved Automotive Repairer to assess the claim and to make the required repairs.

Please note that the warranty claim will not be allowed unless proof of purchase from the RACQ Approved Automotive Repairer (e.g, invoice or documentation showing the product purchased) is provided.  It is the client / members responsibility to provide proof of purchase for any warranty claim.

WARRANTY CONDITIONS

#  This warranty is only available to current RACQ members

#  The original invoice will need to be presented to access the warranty

#  Warranty only available from comparable RACQ Approved Automotive Repairer offering the same service as the original service performed.

#  RACQ will get involved to resolve any dispute over warranty claims when requested by a member.

 

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Nambour Car Service P/L

3 Jose Street
Nambour
Queensland
4560
(07) 5441 5922

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We Are Open 5 Days A Week

Monday-Friday 8.00-5.00pm